FAQ

Where are you based and do you travel?

I am based in Cincinnati, OH, but I am always down for a quick road trip to Columbus, Cleveland, and even NYC where I frequently travel to. If you're based in locations outside of Cincinnati, please contact me for inquiry on traveling fee.

When and how will I get my photos after the photoshoot?

Within 48 business hours after our photoshoot, I will upload all the raw/unedited pictures with my watermark on it to an online gallery that allows you to pick out your final selections to a Favorite List I have pre-created for you - this is how you will "proof" your photos. You will receive the link to this online gallery via email. I will also send you a quick note to make sure you receive my email. After you send back your top picks, I will randomly select a few from that selection and provide sneak peeks. The goal of this is to make sure you're fine with the editing style and check if you have any specific feedback. You can even download them and post them on social media first if you want! Once you give the sneak peeks a thumbs-up, I will start working the rest. Expect to receive all final edited images of your selections within 10 days after you send back your top picks and complete the proofing process. Note: ideally, the sooner you let me know about your final selection, the sooner I can start working on them. Lastly, once I am done with editing, you will be able to access, download, and even share your final edited images with others from the same online gallery. A separate email will be sent to you to notify you they're ready! I will also send you a quick note again to make sure you receive my email.

Can I receive the raw/unedited photos?

No, you won't be able to receive the RAW/unedited pictures at the end, as my editing is part of my work too. Remember, you do get to view them with a watermark on when you're picking out your favorites before I start editing the rest of them. If you'd like to purchase additional edited images on top of what the packages have stated and what we have agreed on, please refer to the ADD-ONS section under the Pricing and Packaging page.

How long will I have access to my online gallery?

You will have access to it for 6 months after you receive the link to it. I recommend you to download the entire gallery once available. I will also send out a reminder before I take the gallery down.

How do I choose which photos I want you to edit?

Photo Proofing is a process that allows you to choose the final images before I will make any work on them. This means that after our photo session is done, I will dump all images in an online gallery, and let you choose what you'd like me to work on. My proofing process is very easy. You will choose them by marking photos as your favorites in the online gallery I sent you. When you view Favorites using the same email address, you will see the list that I have pre-created. Please add the final selected images to this list, and send them back to me when you are done!

What is a retainer fee and why is there one?

A retainer fee is a non-refundable deposit to hold your spot for the photography session. Photoshoots are not confirmed until a 50% non-refundable retainer fee has been received. The remaining 50% will be paid on the day of the photoshoot after we are done taking pictures. There is a retainer fee because when you book a session with me, that means I have reserved that time for you specifically.

Why is the retainer nonrefundable?

The retainer compensates the Photographer for committing time to your project, foregoing other potential projects. It is a fair representation of the Photographer's dedication to providing the services.

What if I am running late to my session?

If you're running late, we will use the allotted time remaining in our session to make the most out of it. For example, if our session is 5:30-6:30pm but you're running 10 minutes behind, the session will be from 5:40-6:30pm and still ends at the same time.

What are the payment options?

We accept credit/debit cards and cash for in person payments.

Can I bring any props to the shoot?

Props can add some fun and color to your session! If you need any recommendations on what and where to get them, please reach out, I can help!

Can I reschedule the photography services after signing the agreement?

Yes, you can reschedule the services by providing written notice within the specified time frame. Keep in mind that rescheduling may be treated as a cancellation if not done within the minimum notice period of 24 hours.

Can I bring my family, friends, or significant others to the shoot?

Yes, graduation is an important milestone of your life and you're absolutely welcomed to bring your family, friends, and S/O there. If anything, having a familiar face there sometimes can help you be more comfortable in front of camera too! Furry friends are also welcomed as well.

What happens if the weather is bad?

Weather can be very unpredictable, especially in Ohio. If the weather is not great on the day and time of your session, I will reach out and reschedule your shoot as soon as possible. You can request a final decision to be made by me the soonest which is 24 hours before your photoshoot time or the latest which is 2 hours before your photoshoot time. I always block out a few days at the end of the month in case things like this happen.

Can I hire another photographer for additional services while under contract with Julian Myles Photography?

Generally, no. The agreement stipulates that Julian Myles Photography is the exclusive provider of services unless otherwise agreed upon in writing. Any exceptions should be discussed and confirmed with the Photographer.

Who owns the rights to the photos taken during the photo shoot?

The Photographer retains all rights to the work product. However, the client grants the Photographer an exclusive license to use any materials created by the client during the services.